FAQ

 

Where can I get delivery?
Bellevue, Issaquah, Redmond, Sammamish and Snoqualmie Shipping costs vary depending on distance from the studio location. If you enter your address at checkout, the shipping fee will be displayed in advance.

Am I able to specify a delivery time?

All orders will be delivered along our daily delivery route. We make every effort to complete all deliveries by 5 PM, but we cannot guarantee specific times for deliveries. If you need your delivery during a specific time window, please contact us to check our availability and price for a time-specific delivery to your desired location. We may be able to accommodate so that you can get your flowers at your desired time.

 How will I know when my arrangement has been delivered?

When delivery has been completed, you will receive a Delivery Confirmation email from our team confirming completed delivery, and sending you a photo of your actual delivered arrangement.
 

 Does it look exactly like the picture on the online site?

Your arrangement will be inspired by the photos on the product page. Each arrangement is carefully created with the best flowers available. Because flowers are seasonal and vary in quality, our designers base their designs on peak flower freshness to include the most beautiful flowers possible. If substitution is required, the substitution value will always have the same or higher value.

 

Can I make a custom order?
Yes, we love custom orders! If you have a specific idea you would like us to bring to life, we recommend contacting us at least two weeks in advance to ensure we can source the specific flowers that are perfect for you. For orders like this, please use email.

 

Return Policy
We are committed to creating a memorable and worry-free gifting experience. Sales are final and we do not offer refunds or exchanges. We guarantee 100% satisfaction to you and your recipient.